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How to Manage Reservations

SalesPlay Back Office > Settings > Features > Reservations

1.How to Manage Reservations

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  • Customer reservation function can be used to reserve customers&rsquo, service requirements or orders via telephone or any other mode.
    • Ex: If it is a salon, this feature can be used to get customers&rsquo, inquiries to book particular hair dresser.
2. How to Manage Reservations

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Backoffice-side

  1. Login to POS Back Office Webportal
  2. Select &ldquo, Settings &rdquo, from main menu
  3. Go to the &ldquo, Feature&rdquo,
  4. Tick ON &ldquo,Service Areas&rdquo, button
  5. Click &ldquo, Save&rdquo,

(Once you ON &ldquo,Service Areas&rdquo,, it will appear on POS APP as &ldquo,Create Reservation&rdquo, near the three-dot button dropdown in POS App main interface. You need to create &ldquo,Other Staff&rdquo, to see this button)

( To access the "Create Reservation" option in the SalesPlay POS App, you first need to create an "Other Staff" profile. Once you've added the "Other Staff" member, the "Create Reservation" button will become visible in the app, allowing you to manage reservations effectively.)

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How to create "Other Staff"

  1. log in to POS Back Office
    2. Select &ldquo, Users&rdquo, from the main menu
    3. Go to the &ldquo,Other Staff&rdquo,
    4. Click the &ldquo, Create Other Staff&rdquo, button
    5. Enter other staff names and other details
    6. Select a type from the dropdown menu
    ( You can create a type by selecting &ldquo,create new type&rdquo,)
    7. Click the &ldquo,Save&rdquo, button
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3. How to Manage Reservations

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POS App Side

  1. POS App main menu
  2. Select &ldquo, New Sale &rdquo,
  3. Click 3-dot button on right-hand upper section
  4. Click &ldquo,Create Reservation&rdquo,
  5. Select items /service customer wants and click &ldquo,Create Reservation&rdquo, button
  6. Add Customer ( Add new or select existing) and click &ldquo,Add to order &ldquo,
  7. Select &ldquo,Employee&rdquo, from dropdown
  8. Select a date from calendar icon
  9. Select the &ldquo,Other Staff&rdquo, name
  10. Click the starting time and select the time slot and confirm
  11. Click &ldquo,Save&rdquo, button

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